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Finglas CU Survey 2023

Latest News

17 Apr 2025

Easter Opening Hours 2025

09 Apr 2025

Member On -Boarding

23 Jan 2025

Member Notice

15 Jan 2025

AGM 2023 Minutes

30 Nov 2024

Notice of Christmas hours

07 Dec 2023

Our new website is live!

We are delighted to announce the launch of our new website. We hope you like the new look and feel.

25 Aug 2023

Mobile App Card Payments

You can now pay money into your account with your debit card - making it even easier for you to pay money off your loan, to your shares, or deposit account.

Apply for a Loan

Finglas CU Survey 2023

Member Number *

Have you ever had a loan with Finglas Credit Union (FCU)? *

Yes

Are you satisfied with the Loan Application Process within FCU?, 1 being very dissatisfied to 5 extremely satisfied *

Do you know you can apply, upload documents & drawdown your Loan Application online (Web, PC, Phone)? *

Yes

Do you feel FCU provides Competitive interest Rates? *

Yes

Don't know

Have you got a loan with another financial institution? *

Yes

If yes, is there a reason you did not borrow FCU?

Are you aware you can switch a loan from another financial institution to FCU? *

Yes

In your opinion, what is the most important thing when applying for a loan, please rank of importance, 1 being very dissatisfied to 5 extremely satisfied

Ease of Application *

Interest Rates *

Ability to apply & drawdown loan online *

Speed of Loan Approval *

How Regularly would you visit FCU? *

Weekly

Monthly

Other

Do our opening hours enable you to avail of our services? *

Yes

Do you know FCU offer a Current Account which allows full banking i.e., Debit Card, Direct Debits etc. *

Yes

When contacting FCU, which of the following do you use most frequently *

In Branch
Telephone
App
Website
Email
Post

Where do you source information about FCU, tick all if applies. *

Family
Brochures
Newspaper
Website
In branch
Internal TV

How would you rate the friendliness of our staff, 1 being very dissatisfied to 5 extremely satisfied *

How do you feel the level of privacy when dealing with FCU, 1 being very dissatisfied to 5 extremely satisfied *

How do you rate the level of communication, 1 being very dissatisfied to 5 extremely satisfied1 *

How do you rate service delivery channels, please indicate your level of satisfaction for each of them from 1 being very dissatisfied to 5 extremely satisfied

Teller Services *

Telephone Services *

Online Banking Services *

Mobile App *

Would you recommend FCU to a family member or friend? *

Yes

What additional services would you like to be offered