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Finglas CU Survey 2023

Latest News

13 Dec 2023

AGM Registration

07 Dec 2023

Our new website is live!

We are delighted to announce the launch of our new website. We hope you like the new look and feel.

25 Aug 2023

Mobile App Card Payments

You can now pay money into your account with your debit card - making it even easier for you to pay money off your loan, to your shares, or deposit account.

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Apply for a Loan

Finglas CU Survey 2023

Member Number *

Have you ever had a loan with Finglas Credit Union (FCU)? *

Yes

No

Are you satisfied with the Loan Application Process within FCU?, 1 being very dissatisfied to 5 extremely satisfied *

1

2

3

4

5

Do you know you can apply, upload documents & drawdown your Loan Application online (Web, PC, Phone)? *

Yes

No

Do you feel FCU provides Competitive interest Rates? *

Yes

No

Don't know

Have you got a loan with another financial institution? *

Yes

No

If yes, is there a reason you did not borrow FCU?

Are you aware you can switch a loan from another financial institution to FCU? *

Yes

No

In your opinion, what is the most important thing when applying for a loan, please rank of importance, 1 being very dissatisfied to 5 extremely satisfied

Ease of Application *

1

2

3

4

5

Interest Rates *

1

2

3

4

5

Ability to apply & drawdown loan online *

1

2

3

4

5

Speed of Loan Approval *

1

2

3

4

5

How Regularly would you visit FCU? *

Weekly

Monthly

Other

Do our opening hours enable you to avail of our services? *

Yes

No

Do you know FCU offer a Current Account which allows full banking i.e., Debit Card, Direct Debits etc. *

Yes

No

When contacting FCU, which of the following do you use most frequently *

In Branch
Telephone
App
Website
Email
Post

Where do you source information about FCU, tick all if applies. *

Family
Brochures
Newspaper
Website
In branch
Internal TV

How would you rate the friendliness of our staff, 1 being very dissatisfied to 5 extremely satisfied *

1

2

3

4

5

How do you feel the level of privacy when dealing with FCU, 1 being very dissatisfied to 5 extremely satisfied *

1

2

3

4

5

How do you rate the level of communication, 1 being very dissatisfied to 5 extremely satisfied1 *

1

2

3

4

5

How do you rate service delivery channels, please indicate your level of satisfaction for each of them from 1 being very dissatisfied to 5 extremely satisfied

Teller Services *

1

2

3

4

5

Telephone Services *

1

2

3

4

5

Online Banking Services *

1

2

3

4

5

Mobile App *

1

2

3

4

5

Would you recommend FCU to a family member or friend? *

Yes

No

What additional services would you like to be offered

Finglas Credit Union

Finglas Credit Union

Address:

Seamus Ennis Road, Finglas, Dublin 11, Ireland,

Tel:

Email:

info@finglascu.ie

Web:

https://www.finglascu.ie

Latitude:

53.390280382195705

Longitude:

-6.297105153657699

We're Open:

Monday -
Tuesday 10:00 - 16:00
Wednesday 10:00 - 16:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 13:00

Offices open throughout lunch.

Our Mobile App

To download our app today please either click/scan the QR Code below or go directly to the App Store or Google Play Store.

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Finglas Credit Union Limited is regulated by the Central Bank of Ireland. Reg. No.: 234CU

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